Parent Hub
Phoenix Academy prides itself on building excellent relationships with our parents and carers and to re-enforce our commitment to you, we hold regular coffee mornings and invite all our parents and carers to come along and have a chat with likeminded parents/carers who have similar experiences, whilst enjoying a tea/coffee and cake (there is always cake!).
Our Family Intervention Workers (Kelly & Steph) are on hand to provide any additional support you may require and have a wealth of information regarding support groups and are able to signpost you for further advice/help as required.
We also hold numerous events throughout the academic year such as summer fayres, table top sales and cake sales – look out for the notices.
Please come along and join us at one of our many coffee mornings and we even have a parent breakfast that you are welcome to join us for. We send dates/times out regularly and these are always uploaded onto Class Dojo. If you have not yet accepted the invitation to join our Class Dojo, please do so because we would not want anyone to miss out.
If you would like any support/advice, please contact our family intervention workers on 01922 712834.
Below you can find lots of information and resources that can be accessed for further advice/support.
Book a slot to talk with a member of the SEND Team about a recent EHC decision.
These informal sessions are for parents and carers who have recently received an EHC-related decision. We’ll help you understand the decision, answer your questions, explain next steps, and signpost you to further support.
Suitable for discussions about:
• EHC Needs Assessment requests and decisions
• EHCP issue decisions
• EHCP amendments and annual review outcomes
Please note: These sessions are not an appeal process. We cannot change decisions, accept new evidence, or provide legal advice during the session.
Slots can be booked via Eventbrite: https://www.eventbrite.com/o/walsall-send-local-offer-120710760613

Best Start Family Hubs
If you are expecting a baby or have a child aged five or under, please register using the following link 👉 Book your activities now
Families will need an email address to register. Once signed up, you can book and cancel activities, update your personal details, and manage bookings easily through the online portal.
Why register?
- Discover what free activities and courses are available at each hub and book onto them
- Receive news and updates about events, groups, and much more
Need help?
There are several ways to get in touch with the Family Hub team for support:
- In person: Visit your nearest Best Start in Life Family Hub and speak to a member of the team.
- Website: www.walsallfamilyhubs.co.uk
- Email: 📧 familyhubs@walsall.gov.uk
- Facebook: @Walsallfamiliesintheknow
WELLBEING SESSIONS – CHILD & ADULT
Child Wellbeing Sessions – Aged 10 – 18 years – click here
Adult Wellbeing Sessions – click here